Consumer Protection Act (CPA) Overview The CPA is designed to protect consumers against unfair practices, ensure product quality, and promote fair, accessible, and sustainable market practices. It applies to transactions between suppliers and consumers, including motor vehicle sales. Financing of Extras and Accessories When financing extras and accessories on motor vehicles, the CPA ensures that: […]
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Key Provisions Relevant to Online Orders Right to Information in Plain Language Online sellers must provide clear, accurate, and understandable information about products and services. Pricing, terms of sale, and any applicable fees must be transparent. Right to Cancel Within a Cooling-Off Period The CPA provides consumers a cooling-off period (generally five business days) for […]
The Consumer Protection Act (CPA) of South Africa, enacted in 2008 and effective from 01 April, 2011, aims to promote fair business practices, protect consumer rights, and prevent unfair trade practices. Here’s an overview of how it deals with misleading information: Key Provisions Related to Misleading Information: Right to Information in Plain and Understandable Language: […]
In South Africa, the Consumer Protection Act (CPA) and the National Home Builders Registration Council (NHBRC) both play critical roles in regulating and protecting consumers when it comes to fixed property transactions, particularly in the context of real estate and construction. Here’s a detailed breakdown: Consumer Protection Act (CPA) The CPA (Act No. 68 of […]
