Consumer Protection Act (CPA) Overview The CPA is designed to protect consumers against unfair practices, ensure product quality, and promote fair, accessible, and sustainable market practices. It applies to transactions between suppliers and consumers, including motor vehicle sales. Financing of Extras and Accessories When financing extras and accessories on motor vehicles, the CPA ensures that: […]
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Key Provisions Relevant to Online Orders Right to Information in Plain Language Online sellers must provide clear, accurate, and understandable information about products and services. Pricing, terms of sale, and any applicable fees must be transparent. Right to Cancel Within a Cooling-Off Period The CPA provides consumers a cooling-off period (generally five business days) for […]
The Consumer Protection Act (CPA) of South Africa, enacted in 2008 and effective from 01 April, 2011, aims to promote fair business practices, protect consumer rights, and prevent unfair trade practices. Here’s an overview of how it deals with misleading information: Key Provisions Related to Misleading Information: Right to Information in Plain and Understandable Language: […]
In South Africa, the Consumer Protection Act (CPA) and the National Home Builders Registration Council (NHBRC) both play critical roles in regulating and protecting consumers when it comes to fixed property transactions, particularly in the context of real estate and construction. Here’s a detailed breakdown: Consumer Protection Act (CPA) The CPA (Act No. 68 of […]
Dear reader, The motor vehicle industry is totally profit driven and with the weakening of the economy and amount of used car dealers and individual car stands it is obvious that there is tremendous competition in the used vehicle market and dealers will be offering good deals in an effort to move units. Buyers of […]
Consumer help: motor vehicles and complaints Here’s a summary of the most important Sections of the Consumer Protection Act. Motor vehicle consumer complaints THE CONSUMER PROTECTION ACT 68 OF 2008 This is a summary of the most prominent aspects of the Act and the influence on business environment and especially the motor vehicle industry. It is […]
